Bringing Teams Together

Janice Chaffin, President of Symantec's Consumer Business Unit, discusses the steps one needs to take when dealing with workplace bullies. Individuals often experience workplace frustration when there is a lack of communication and understanding of key team concepts. Chaffin speaks of her past experiences dealing with difficult or opposing personalities while on a team. She states that communication is key in workplace altercations and that she always questions her own clarity before engaging in an intense discussion.

The businesswoman uses a variety of techniques when dealing with difficult personalities, including openly communicating with the person through an honest, individual conversation. This act allows for co-workers to clear the air and get back on track, eventually bridging the gap between a team by strengthening and unifying it.